Cancellation Policies

Sales Rate

10% of the entire stay is due at booking as booking fee and is non-refundable for any reason. You may cancel the reservation without penalty up to 24 hours prior to the date of arrival. Any cancellation after that will result in the full charge of the First Night stay minus the booking fee that was charged at booking.

Regular Room Rate

You may cancel the reservation without penalty up to 24 hours prior to the date of arrival. Any cancellation after that will result in the full charge of the first night room rate as cancellation fee.

Packages

10% of the entire package rate is due at booking as booking fee and is non-refundable for any reason. Installment payment plan is available; the full payment has to be completed by 7 days prior to the date of arrival.

For cancellations made 7 days or more prior to the date of arrival, amounts paid minus booking fee will be refunded. After that, the full package amount which includes the booking fee is non-refundable.