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Check-In Date: Nights: Adults: Children:

Chena Shuttle

Welcome

Leave The Driving To Us

60 scenic miles away from Fairbanks

Chena Hot Springs Resort is located at milepost 56.5 which is at the very end of Chena Hot Springs Road. The paved road is called “Chena Hot Springs Road” because it ends at the resort! Open year-round, the scenic 60 mile drive from downtown Fairbanks takes a little over an hour. It is common to see wildlife, especially moose, along the way.

  • Transportation is for guests that stay in our lodging, or for guests that book a package with us.

  • We need a minimum of 72 hour notice to guarantee transportation.

  • One way service: $65 per person

  • Round-trip service: $125 per person

  • We can pick you up from within Fairbanks at the airport, train station, hotels, museums, the visitor’s center, or even stores. There are locations we cannot pick up from, including private residences and remote locations.

  • We can provide the necessary car seat for children. At the time of your reservation, please let us know your child’s age, height, and weight.

  • Shuttle schedules are subject to change to ensure our guests safety, airline connections, and timely transportation to and from the resort. Chena Hot Springs Resort staff will make every effort to notify guests of changes.

  • Chena Hot Springs Resort reserves the right to adjust the shuttle schedule to best accommodate our guests and to continue our quest to be a “green” resort by consolidating shuttles when possible to reduce our carbon footprint. Please allow for some flexibility in pickup and drop-off times.

  • We cannot pick up guests from 1:00 AM to 5:00 AM.

All package pricing except the Romantic Getaway and Couples Escape Packages include round trip Chena shuttle. 

How To Reserve

  • To reserve a shuttle, we will need BOTH pick up and drop off information.

  • Email us at visitchenahotsprings@gmail.com with your information.

  • Let us know your pick-up information, including date and time. If we are picking you up from the airport, include your flight number and time.

    • Please note that check in is at 4:00 PM the day that you reserved. There is no guarantee you will be able to check in early if you arrive early.

  • Let us know your checkout date, and when you’d like to depart Chena Hot Springs, or be back at your drop-off location. If you need to catch a flight, let us know your flight number and time.

    • Please note that check-out is at 11:00 AM on your check-out date. If you have a late shuttle, we do not guarantee a late check out request will be granted.

  • For people whose accommodations are not included in the above list, we recommend you select one of the public places stated below.
  • The facility’s opening hours vary according to the season.  We highly recommend you check the opening hours of those places considering the freezing temperatures in winter time or rainy days in summer.  You can warm yourself inside and might be able to see the shuttle approaching through the window.  The only 24-hour open facility is the Fairbanks International Airport.
    • Public places

      The airport or visitor center

      • Fairbanks Airport : 1F Baggage Claim Area (open 24 hours)

      • Morris Thompson Cultural & Visitor Center

      • Museum of the North at University of Alaska

      General merchandise store or shopping mall

      • Bentley Mall

      • Fred Meyer West (Airport Way)

      • Fred Meyer East (Old Steese Highway)

      • Walmart

      *** Alaska Railroad station is only open for a limited time and there are no restaurants or stores around the station, so we don’t recommend to use it just as a shuttle pick-up or drop-off location unless you have a train arrival or a train to catch.