Contact Us

Chena Hot Springs

Resort Physical Address – Not Mailing Address

17600 Chena Hot Springs Road, Fairbanks, AK 99712

Mile 56.5 Chena Hot Springs Road, Fairbanks, AK 99711

General Contact Information

General Hot Springs Resort Contact:

Phone: (907) 451-8104 x 0

Fax: (907) 451-8151

Corporate Office Contact:

Phone: (907) 488-1505

Fax: (907) 488-4058

Shipping Information:

General Mail – Letters Etc.

Chena Hot Springs Resort
P.O.Box 58740 Fairbanks, Alaska 99711

Packages and Guest Mail – Corporate Office

2040 Richardson Highway, North Pole, Alaska 99705

Guidelines for submitting your donation request to Chena Hot Springs Resort

Must be non-profit 501-c3.
Request submitted at least 90 days in advance on your letterhead
In your letter please tell us about your event, your organization and what you do for your community.
Please tell us how our donation will be used and how many people will benefit from the event.
Please MAIL your request to:

Chena Hot Springs Resort

Attn: DONATION REQUEST

P.O.Box 58740

Fairbanks, AK 99711

Requests are evaluated on a monthly basis at our Manager’s Meeting so please have your requests submitted using the guidelines stated above or it may not be considered. Thank you.

Media Requests

Bernie Karl President

Ryan Holton General Manager

Groups and Events Requests

Groups and Events Coordinator

Phone: (907) 451-8104 x 1904